The Title Girl and webDEALER - Process Titles Faster, Easier
For car dealers in Texas, the last couple of years have been fraught with significant challenges. Supply chain issues have left many dealerships with decreased inventory. A global chip shortage has left thousands of vehicles sitting in warehouses just waiting to be sold. These issues have made it more difficult to do business as usual. However, there is one key aspect of the auto sales industry that has markedly improved: title processing. We look at Texas' webDEALER and how The Title Girl's Registration Impact Portal Software (RIP) can make processing titles faster and easier.
Highlights of webDEALER
As most franchise dealerships know, webDEALER is the Texas DMV's electronic vehicle title and registration system. Introduced in 2013, the system allows dealers to process title applications and new registrations online jettisoning a manual process into an online process for dealers.
Despite the webDEALER's considerable benefits to streamline the title and registration process (and the fact that it's free), some dealerships have been slow to adopt it for a variety of reasons. In some counties, there is simply a backlog of applications for webDEALER. Even though required by the state, some counties have not even incorporated the tool yet. In most cases, dealerships that are not taking advantage of webDEALER have either not taken the time to set up the tool. Or are comfortable with their current process or their county has not adopted the tool.
The Title Girl and webDEALER Integration Equals Supercharged Titling
Texas' webDEALER system has proven to be highly beneficial. However, integrating webDEALER with The Title Girl (TTG) innovative and proprietary software platform, Registration Impact Portal “RIP”, dealerships derive an even greater range of benefits. Integration includes greater efficiency and accuracy, faster processing, and reduced processing times for title and registration services.
Integration with your DMS and webDEALER
RIP is designed to integrate with your Dealer Management Software as well as webDEALER. The result is increased accuracy as well as faster and easier title processing. RIP also provides real-time tracking of every title application with simple dashboards, as well as highly customizable reporting. RIP APIs (or pulls) relevant information needed for title and registration from your DMS all the way to webDEALER. This end to end integration reduces data entry and human error.
Assistance with webDEALER Onboarding and Title Girl Integration
If needed, The Title Girl staff helps dealership sign up for webDEALER as well as onboarding, training, and ongoing support. We partner with your DMS and webDEALER to ensure a smooth integration with TTG’s titling platform RIP.
More Efficient Use of Your Titling Staff
By creating this more advanced on-line titling process and integration from your DMS to RIP to webDEALER, your dealership will immediately realize efficiencies with your titling department staff.
Benefits of webDEALER to Dealerships
Any dealer owner knows that improving business efficiency is a key to success. The webDEALER system helps dealerships do just that. This increased efficiency may help dealers lower operating costs by increasing productivity. There are multiple benefits to the webDEALER system for dealerships throughout Texas:
Less time spent on data entry and calculating fees (with RIP integration)
The webDEALER integration with a platform like RIP, significantly reduces a title clerk’s data entry duties. Their time is freed up to handle other more complex titling responsibilities. Another benefit of webDEALER is it will calculate county fees.
More productive time for runners
Time spent by dealership title runners traveling to and waiting around DMV and tax offices is time wasted. In most cases, using webDEALER eliminates dropping off paperwork at the county. Runner's time can be used more efficiently. For example - more customer service-focused tasks like giving customers a ride to and from the dealership and installing plates.
Real-time car deal data
Title departments now have on-line access to monitor their titles and on-line explanations why a deal was rejected.
ACH payments vs physical checks
Payment methods vary with different counties. However, for those that accept ACH payments you no longer have to cut physical checks.
White Slip Auditing
Another benefit is the ability to audit white slip information. Giving dealerships the ability to catch errors, and deliver refunds when claims are filed.
Tips for Using webDEALER
When using webDEALER, there are some useful suggestions for dealerships to ensure they are using it as effectively as possible. First, make sure to understand some of the most common reasons for deal rejections in your county prior to submitting to webDEALER. Knowing your county's webDEALER point of contact will also help make the process more efficient. In addition, in some Texas counties it is faster to “walk” the deal vs using webDEALER. Lastly, keep in mind that every deal must be reviewed by a county employee. With staffing shortages impacting many counties, there could be delays in deals submitted through webDEALER. TTG is available to help navigate these potential challenges.
The Title Girl is Your Texas Titling Expert
Texas is a big state, but TTG has got it covered. TTG processes titles and registration in all 254 Texas Counties and has the benefit of intimately knowing Texas state and county rules and regulations. From this experience, TTG has develop processes and procedures to reduce turn-around times from mistakes and rejections at the county on thousands of deals each month for our dealership clients. TTG’s software RIP, accurately calculates fees, reduces data input, and takes human error out of the process. Its real-time title tracking, dashboards and robust reporting gives dealerships visibility of every deal. In summary, less time and reducing mistakes results in quicker turn-around times, cost savings and satisfied clients. Contact us if you’d like to hear more about improving your title department efficiency.