Maximizing Efficiency and Transparency in Your Dealership
It’s 2023 and dealerships are looking to streamline their dealerships in a new way. Some buyers have noticed that customers have become a bit more selective. As the times change, so must we! With that being said, it is important to know how your departments are dealing with these changes. Have you considered which of your departments is the most complex and least visible?
If you don’t know the answers to these questions but would like to, call us for a free consultation.
1. How many of our deals are over 30 days?
2. How many cars run out of their temp tag time before they get a hard plate, and who is responsible?
3. How many negatives Google reviews or CSIs are there from titling issues?
4. How much money do we lose monthly from undercharging our customers?
5. How many titles can my clerk process in one day? Are they meeting this number daily?
6. How much do we spend in county late fees each month?
7. Who ensures my DMS matches the county fees to not duplicate work?
8. Who reconciles state checks and knows exactly how much we owe our customer, or they owe us? How fast do they do it?
9. How many customers have I lost on repeat business due to the titling process?
10. If my title clerk or clerks quit, who will be able to pick up where they left off?
We can help you answer these questions and find solutions to them.
How Does The Title Girl Solve the Problem
At the end of the day, groups that are looking into acquisitions are looking mainly at a dealership’s cash flow. They also look at the cash flow the dealership has obtained over the past couple of years. But what drives cash flow? Sales, of course, but what about the back-end part of the car buying process?
The last thing you want is to have an amazing customer experience turn into a negative one because the paperwork fell behind. This could cost you a bad review and prevent future sales, or worse, cost the dealership a sale. That’s what we are here to prevent!
At The Title Girl, it’s our job to make sure all of the questions above make sense to you. We’ll walk you through every step to ensure that each department is running smoothly. Our team includes car titling experts and we are committed to ensuring that the dealerships we work with are always in the loop with their documents. This is important for dealerships because it keeps the car buying process fast and stress-free for the dealership and the customer.
Behold. The Registration Impact Portal
Our software, Registration Impact Portal (RIP), keeps things simple and easy to use in real-time. This is perfect for those dealerships that are focusing on going paperless. With our program, you have access to customized reports, robust reporting features, and an inquiry board to help avoid unnecessary expenses and analyze productivity.
Maximize Your Efficiency with The Title Girl
What it all boils down to is speed and efficiency. If a dealership has departments that run like a well-oiled machine, things run like a dream. We’re here to ensure that your dealership does exactly that.
Whether you need help with transparency in these questions or choose to outsource your title department, we are here and excited to serve you. Reach out to us today to learn more!